/cro Privacy Policy

We collect information in a few ways.

Information you provide to us

You may provide information directly to us when you:

• Join the waitlist
• Request a CRO audit or report
• Submit a website, page URL, store URL, competitor URL, or business information
• Create an account
• Contact us by email, form, chat, or social media
• Book a call or request support
• Subscribe to updates or marketing emails
• Purchase or use a paid version of the Service

This information may include:

• Name
• Email address
• Company name
• Website or store URL
• Role or job title
• Business type, industry, and website goals
• Competitor URLs or examples you submit
• Messages, prompts, notes, feedback, or support requests
• Billing, subscription, and payment information, if applicable

Information we collect from your website, store, or connected tools

If you request an audit or connect a supported data source, we may collect or process information related to your website, Shopify store, analytics setup, marketing funnel, and customer journey. Depending on the features you use, this may include:

• Website URLs, page content, screenshots, metadata, and page structure
• Product, collection, cart, checkout, pricing, and merchandising information
• Publicly available website content
• Shopify store data you authorize us to access
• Analytics and event data from tools you connect, such as GA4, Shopify, or similar platforms
• Conversion events, funnel data, traffic data, cart behavior, checkout behavior, and related performance metrics
• Technical information about tags, scripts, tracking events, pixels, and integrations
• Recommendations, reports, annotations, and outputs generated by /cro

If you connect a Shopify store or another third-party account, we only access the information permitted by the permissions you authorize and the features you use.

Information collected automatically

When you visit our website or use the Service, we may automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• Referring URLs
• Pages viewed
• Time spent on pages
• Clicks and interactions
• Approximate location based on IP address
• Cookies, pixels, and similar tracking technologies
• Log files, diagnostic data, and performance data

We use this information to operate the website, improve the Service, understand usage, protect the Service, and measure marketing performance.

Information from third parties

We may receive information from third-party services you choose to connect or interact with, such as:

• Shopify
• Google Analytics or Google Tag Manager
• Webflow or other website platforms
• Payment processors
• Scheduling tools
• Email marketing platforms
• Customer support tools
• Authentication providers
• Analytics, tracking, or attribution tools

The information we receive depends on your settings, permissions, and the third party's own policies.

We use information to:

• Provide, operate, and improve the Service
• Generate CRO audits, insights, reports, recommendations, and diagnostics
• Analyze website performance, user behavior, and conversion opportunities
• Set up, validate, or troubleshoot tracking and analytics
• Personalize your experience and store context
• Communicate with you about your account, reports, requests, or support needs
• Send product updates, educational content, and marketing communications
• Process payments and manage subscriptions, if applicable
• Monitor and improve website performance
• Protect against fraud, misuse, security threats, and unauthorized access
• Enforce our Terms of Service
• Comply with legal, regulatory, and contractual obligations

/cro may use artificial intelligence, machine learning, automation, and rule-based systems to analyze website information, store context, analytics data, page screenshots, user prompts, and other submitted materials.

AI-generated outputs may include reports, recommendations, hypotheses, diagnostics, summaries, annotations, prioritization guidance, test ideas, and other conversion-related insights.

You are responsible for reviewing any output before relying on it, publishing it, implementing it, or using it to make business decisions. /cro does not guarantee that any recommendation will improve revenue, conversion rate, average order value, customer experience, or business performance.

We may use cookies, pixels, local storage, and similar technologies to:

• Keep the website and Service working properly
• Remember preferences
• Understand how visitors use our website
• Measure marketing and product performance
• Improve our content, product experience, and onboarding
• Protect against misuse or fraud

Some cookies are necessary for the website or Service to function. Others may be used for analytics, performance, or marketing.

You can usually manage cookies through your browser settings. If we use a cookie banner or preference center, you can also manage supported preferences there.

We do not sell your personal information in the ordinary sense of selling your name or email for money.

We may share information with:

Service providers

We may share information with vendors that help us operate the Service, such as hosting providers, analytics tools, payment processors, email providers, support tools, AI infrastructure providers, security providers, and business operations tools.

These providers are permitted to use information only to provide services to us or as otherwise allowed by law.

Connected third-party services

If you connect a third-party service, such as Shopify, Google Analytics, or another platform, information may be shared with that service as needed to provide the integration or follow your instructions.

Business transfers

We may share information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Legal and safety purposes

We may disclose information if we believe it is necessary to:

• Comply with law, regulation, legal process, or government request
• Enforce our Terms of Service
• Protect the rights, property, or safety of /cro, our users, customers, or others
• Detect, prevent, or address fraud, security, or technical issues

With your direction or consent

We may share information when you direct us to do so or give us permission.

If you connect a Shopify store, analytics account, or similar platform, /cro may process information related to your customers or store visitors on your behalf.

In that context, you are responsible for making sure you have the necessary rights, notices, consents, and legal bases to provide that information to /cro and allow us to process it for the Service.

Unless otherwise agreed in writing, /cro acts as a service provider or processor for customer and store visitor data processed on behalf of a merchant, and we use that data only to provide, secure, maintain, and improve the Service or as otherwise instructed by the merchant.

If a data processing agreement is required for your use of the Service, contact us at [edu@slashcro.ai].

Depending on where you live and how you use the Service, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete certain information
• Object to or restrict certain processing
• Opt out of certain marketing communications
• Opt out of certain sharing or targeted advertising, where applicable
• Request a copy of your information
• Withdraw consent where processing is based on consent

To make a privacy request, contact us at [edu@slashcro.ai].

We may need to verify your identity before completing certain requests.

If you subscribe to our updates, join our waitlist, request content, or otherwise opt in to receive communications, we may send you product updates, educational content, launch announcements, and marketing emails.

You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us. We may still send non-marketing messages related to your account, transactions, reports, support requests, security, or legal notices.

We retain information for as long as reasonably necessary to provide the Service, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, improve the Service, and protect our rights.

Retention periods may vary depending on the type of information, the reason we collected it, your account status, legal requirements, and operational needs.

If you request deletion, we will delete or de-identify information where required by law, unless we need to retain it for legitimate business, legal, security, or compliance reasons.

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

/cro is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.

Those countries may have privacy laws that differ from the laws in your location.

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

Our website or Service may link to third-party websites, apps, tools, or services. We are not responsible for the privacy practices, content, or policies of third parties. You should review their privacy policies before using them.

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. If changes are material, we may provide additional notice, such as by email, in-product notice, or a notice on our website.

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Taurist Technologies Inc.
Email: [edu@slashcro.ai].
Address: [1585 Springfield Ave, Maplewood, NJ 07040]