/cro Terms of Service

Effective date: May 8, 2026

These Terms of Service ("Terms") govern your access to and use of the website, products, dashboards, reports, audits, recommendations, software, integrations, and related services provided by Taurist Technologies Inc. d/b/a /cro ("/cro," "we," "us," or "our").By accessing or using the Service, creating an account, joining the waitlist, submitting a website for review, connecting a store or analytics source, or otherwise using /cro, you agree to these Terms.If you are using the Service on behalf of a company, brand, store, agency, or other organization, you represent that you have authority to bind that organization to these Terms. In that case, "you" and "your" refer to both you and that organization.These Terms are written to provide a practical first draft. They are not legal advice. You should review them with qualified counsel before publishing.

1. The Service

/cro provides tools, reports, diagnostics, and recommendations designed to help ecommerce and digital businesses identify conversion issues, analyze website performance, improve tracking, prioritize optimization opportunities, and make better CRO decisions.

Depending on the version of the Service you use, /cro may include:

  • Website or page-specific CRO audits
  • AI-assisted conversion analysis
  • Shopify store analysis
  • Analytics and tracking diagnostics
  • Funnel and event analysis
  • Screenshot-based recommendations
  • Competitive review inputs
  • Prioritized action plans
  • Reports, annotations, and links
  • Dashboards or chat-style interfaces
  • Integrations with third-party tools
  • Beta, waitlist, or early access features

We may change, improve, suspend, or discontinue parts of the Service at any time.

2. Accounts and access

You may need to create an account or provide information to use certain features. You agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Ensuring your users comply with these Terms
  • Promptly notifying us of unauthorized access or security concerns

We may refuse, suspend, or terminate access if we believe your account is being misused, violates these Terms, creates risk, or may harm /cro, other users, or third parties.

3. Waitlist, beta, and early access features

Some features may be offered as beta, pre-launch, waitlist, preview, experimental, or early access features.

Beta features may be incomplete, inaccurate, unstable, unavailable, or changed without notice. We may limit access, modify features, or remove beta functionality at any time.

You understand that beta features are provided for testing and feedback and may not be suitable for production business decisions without your own review.

4. Your content and data

You may submit, upload, connect, or provide content and data to the Service, including website URLs, screenshots, store data, analytics data, page content, prompts, messages, competitor information, and business context ("User Content").

You retain ownership of your User Content. You grant /cro a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, process, analyze, display, and create derivative outputs from your User Content as needed to:

  • Provide the Service
  • Generate reports, recommendations, and outputs
  • Maintain, secure, and improve the Service
  • Troubleshoot issues
  • Develop and improve features
  • Comply with law and enforce these Terms

You represent and warrant that you have all rights, permissions, notices, and consents necessary to provide User Content to /cro and allow us to process it under these Terms.

5. Connected accounts and third-party services

The Service may allow you to connect third-party accounts or services, such as Shopify, Google Analytics, Google Tag Manager, Webflow, payment providers, scheduling tools, analytics tools, or other platforms.

By connecting a third-party service, you authorize /cro to access and process information from that service according to the permissions you grant and the features you use.

Third-party services are governed by their own terms and policies. We are not responsible for third-party services, their availability, their data practices, or changes they make to their platforms.

You are responsible for maintaining your third-party accounts, permissions, API access, billing, and compliance obligations.

6. AI-generated recommendations and results

/cro may generate recommendations, reports, hypotheses, summaries, prioritization guidance, copy suggestions, testing ideas, tracking diagnostics, and other outputs using AI-assisted systems, automated analysis, or human review.

You understand and agree that:

  • Outputs may be incomplete, inaccurate, outdated, or not suitable for your specific business
  • You are responsible for reviewing outputs before relying on them
  • You are responsible for deciding whether and how to implement recommendations
  • /cro does not guarantee any increase in revenue, conversion rate, average order value, traffic quality, retention, profitability, or business performance
  • /cro does not provide legal, financial, accounting, medical, or tax advice

CRO recommendations should be treated as decision support, not as a replacement for professional judgment, analytics validation, legal review, or business strategy.

7. Acceptable use

You agree not to use the Service to:

  • Violate any law, regulation, contract, or third-party right
  • Upload or process information you do not have the right to use
  • Collect, process, or expose sensitive personal information without proper rights and safeguards
  • Reverse engineer, copy, scrape, or misuse the Service
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to systems, accounts, data, or networks
  • Use the Service to create malware, spam, phishing, deceptive content, or harmful automation
  • Circumvent usage limits, security controls, or access restrictions
  • Misrepresent your identity, affiliation, business, or authority
  • Use the Service in a way that could harm /cro, our users, or third parties

We may investigate and take action if we believe you violated these Terms, including suspending or terminating access.

8. Sensitive data

Unless we expressly agree in writing, you may not submit or connect data that includes highly sensitive personal information, such as government ID numbers, financial account numbers, precise health information, children's personal information, biometric data, or other sensitive data that requires heightened legal protection.

If you use the Service in connection with regulated data or sensitive information, you are responsible for ensuring the use is lawful and appropriate.

9. Fees and payment

Some parts of the Service may be free, waitlist-only, beta, usage-based, subscription-based, or paid.

If you purchase a paid product or subscription, you agree to pay all applicable fees, taxes, and charges according to the pricing and payment terms presented at the time of purchase.

Unless otherwise stated:

  • Fees are charged in U.S. dollars
  • Payments are due when billed
  • Subscriptions may renew automatically
  • You are responsible for keeping payment information current
  • Fees are non-refundable except where required by law or expressly stated in writing

We may change pricing or payment terms by providing notice where required.

10. Intellectual property

The Service, including its software, designs, branding, visual systems, reports, workflows, logic, methods, prompts, templates, interfaces, content, and other materials, is owned by /cro or our licensors and is protected by intellectual property laws.

Except for your User Content, you may not copy, modify, distribute, sell, license, reverse engineer, or create derivative works from the Service without our permission.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes.

11. Feedback

If you provide feedback, suggestions, ideas, or recommendations about /cro, you grant us the right to use that feedback without restriction or compensation to you.

12. Confidentiality

If either party receives non-public information from the other party that is marked confidential or should reasonably be understood as confidential, the receiving party agrees to use reasonable care to protect it and to use it only for purposes related to the Service.

Confidential information does not include information that is publicly available, already known without restriction, independently developed, or lawfully received from another source.

13. Privacy

Our Privacy Policy explains how we collect, use, and share information. By using the Service, you agree that we may process information as described in the Privacy Policy.

14. Termination

You may stop using the Service at any time. If account deletion is available, you may request deletion by contacting us.

We may suspend or terminate your access if:

  • You violate these Terms
  • Your use creates legal, security, operational, or reputational risk
  • We are required to do so by law or a third-party platform
  • You fail to pay applicable fees
  • We discontinue the Service or a feature

Upon termination, your right to use the Service ends. Sections that by their nature should survive termination will survive, including intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, and dispute terms.

15. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, and uninterrupted operation.

We do not warrant that:

  • The Service will be error-free, secure, uninterrupted, or always available
  • Outputs will be accurate, complete, current, or suitable for your business
  • Recommendations will produce any specific result
  • Third-party integrations will remain available or unchanged
  • Data or reports will be free from errors, omissions, or delays

16. Limitation of liability

To the fullest extent permitted by law, /cro and its officers, directors, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, or cost of substitute services.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of:

  • The amount you paid to /cro for the Service in the three months before the event giving rise to the claim, or
  • $100

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless /cro and its officers, directors, employees, contractors, affiliates, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

  • Your use of the Service
  • Your User Content
  • Your connected accounts or third-party services
  • Your violation of these Terms
  • Your violation of law or third-party rights
  • Your implementation of recommendations or outputs
  • Your products, website, store, business, or customer relationships

18. Governing law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.

19. Dispute resolution

Before filing a claim, each party agrees to try to resolve disputes informally by contacting the other party.

If a dispute cannot be resolved informally, the parties agree that any legal action will be brought in the state or federal courts located in New Jersey, unless applicable law requires otherwise. You consent to the jurisdiction and venue of those courts.

20. Changes to these Terms

We may update these Terms from time to time. When we make changes, we will update the effective date above. If changes are material, we may provide additional notice, such as by email, in-product notice, or a notice on our website.

Your continued use of the Service after updated Terms take effect means you accept the updated Terms.

21. Contact

If you have questions about these Terms, contact us at:

Taurist Technologies Inc.
Email: [edu@slashcro.ai].
Address: [1585 Springfield Ave, Maplewood, NJ 07040]